KeykoDesign and Photography regards customer privacy as an important part of our relationship with our customers. If you have questions or concerns regarding any item in our policies, you are welcome to contact us.
Collection and Use of Information
In order to use our website, we may require information from you in order to provide you with our products and/or services, and the highest possible level of customer service. All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including email. Any information we collect is collected via correspondence from you or your company. This may be via the telephone, email, mail, or directly through our website.
Like many websites, our website may use “cookies” from time to time. Cookies are small text files that we transfer to your computer’s hard drive through your web browser to enable our systems to recognise your browser. Cookies may also be used to record non-personal information such as the date, time or duration of your visit, or the pages accessed, for website administration, statistical and maintenance purposes. Any such information will be aggregated and not linked to particular individuals. The default settings of most Internet browsers always allow cookies, but users can easily erase cookies from their hard-drive, block all cookies, or receive a warning before a cookie is stored. Please note that some parts of the website such as our shopping cart may not work as expected for users that disallow cookies.
Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by contacting us.
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as your name, email, and postal address) and financial information (such as a credit card number and expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
We use your personally identifiable information such as your name, address and/or email address, for essential communications such as emails, account information, emails regarding orders and critical service details related to the use of our website. We may occasionally send you promotional emails related to our services but only if you have opted-in to receiving them. We will not spam you - or sell your information to spammers.
We may use other third parties to provide order related services such as processing onine payments, or printing our photographs on canvas. We may share your details as necessary for the third party to provide that service to you. These third parties are prohibited from using your personally identifiable information for any other purpose, and we do not share any information with third parties for any unknown or unrelated uses.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
Links from our site to external entities or sites are not covered by this policy.
We reserve the right to modify this privacy statement, however, if we make major changes to this policy, we will notify users by placing a notice on our homepage, or by email. We still will not sell or give your email address to spammers.
We use the eWAY Payment Gateway for our online credit card transactions. eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet. All online credit card transactions performed on this site using the eWAY gateway are secured payments.
- Your complete credit card number cannot be viewed by us or any outside party.
- All transactions are performed under 128 Bit SSL Certificate.
- All transaction data is encrypted for storage within eWAYs bank-grade data centre, further protecting your credit card data.
- eWAY is an authorised third party processor for all the major Australian banks.
- eWAY directly transfers your payment from your credit card to the merchant account held by KeykoDesign and Photography.
- For more information about eWAY and online credit card payments, please visit www.eWAY.com.au